We’re so glad you’re here. Taking the first step toward support is a big decision, and we’re honored to be a part of your journey. This page will guide you through the steps to get started as a new client at our practice.
Getting Started
Complete Your Forms
Use the secure link below to log into our patient portal and fill out the necessary paperwork. These forms include your intake information, consent for treatment, and acknowledgment of our privacy practices.
Prepare for Your First Session
Review the details on what to expect during your first session and gather any necessary items, such as your photo ID and insurance card.
What to expect
During Your First Session
Your therapist will spend time getting to know you, discussing your goals, and answering any questions you have. The session typically lasts 50 to 60 minutes.
For Telehealth Appointments
Ensure you have a private, quiet space with a stable internet connection. Log into the patient waiting room 5-10 minutes before your appointment.
Insurance and Payment Information
We accept the following insurance plans:
Blue Cross Blue Shield (BCBS)
Aetna
HealthChoice
UnitedHealth Care (UHC)
WebTPA
Humana
Medicaid (Soonercare, Aetna Better Health, Humana Healthy Horizons)
Medicare
and more….
(Contact us for specific questions)
If you’re using insurance, please have your insurance card ready when filling out your intake forms.
For self-pay clients, our session rates vary by provider, please contact us for specific information.
Frequently Asked Questions (FAQs)
What should I expect during my first session?
Your first session is an opportunity to share your story and identify your goals. You’ll work collaboratively with your therapist to create a plan tailored to your needs.
What if I need to reschedule?
You can reschedule your appointment through the by contacting us directly. We require 24-hour notice for cancellations to avoid a missed appointment fee.
What if I’m running late?
Please let us know as soon as possible. If you’re more than 15 minutes late, your session may need to be rescheduled.
Contact Us
Phone
(918) 982-6790
Front Desk
hello@ourcommunitycounseling.org
Call or text: (918) 982-6790
Questions
info@ourcommunitycounseling.org